Effective September 2026
Welcome to Soevalqi™.
These Terms of Use govern access to and use of the Soevalqi™ website, including its pages, accounts, content, features, interfaces, and other online services (collectively, the “Website”).
The Website is operated by Shenzhen Muhuaheng Technology Co., Ltd.
By accessing or using the Website, you agree to comply with these Terms of Use. If you do not agree, you should discontinue use of the Website.
Purchase-specific matters—including orders, payment, shipping, cancellations, returns, and refunds—are governed separately by our Terms and Conditions and applicable store policies.
USING THE SOEVALQI™ WEBSITE
Access and Eligibility
You may use the Website only where your use is lawful and you are legally capable of using the applicable Services.
If you use the Website on behalf of a business or another organization, you represent that you have appropriate authority to act on its behalf where required.
We may implement reasonable technical, security, or access requirements to protect the Website and its users.
Information You Provide
Information submitted through an account, contact form, checkout interface, customer-support request, or other Website feature should be accurate and current.
You must not knowingly provide false information, impersonate another person, or use information that you are not authorized to provide.
YOUR ACCOUNT
Some Website functions may allow or require creation of a customer account.
If you create an account, you are responsible for:
Keeping credentials confidential
Do not intentionally share passwords or other private account credentials with unauthorized persons.
Maintaining accurate information
Update relevant account information when reasonably necessary.
Monitoring account activity
Contact us if you reasonably believe your account has been accessed or used without authorization.
We may restrict or suspend an account when reasonably necessary to investigate suspected misuse, fraud, security concerns, or violations of these Terms of Use.
PERMITTED USE
The Website is provided primarily to allow customers to learn about Soevalqi™, browse products, obtain store information, manage eligible customer functions, contact support, and purchase products through the applicable checkout process.
We grant users a limited, non-exclusive, non-transferable, revocable right to access the Website for lawful personal shopping and informational purposes, subject to these Terms of Use.
This permission does not transfer ownership of any Website content or intellectual property.
PROHIBITED CONDUCT
When using the Website, you must not:
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attempt to gain unauthorized access to an account, server, database, network, or other system;
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interfere with or intentionally disrupt Website functionality;
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introduce viruses, malware, malicious scripts, or other harmful code;
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attempt to bypass security or access-control measures;
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use the Website to conduct fraudulent or unlawful activity;
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impersonate another person or misrepresent your identity or affiliation;
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use automated systems to scrape, harvest, copy, or extract Website information in an unauthorized manner;
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send spam, abusive communications, or malicious requests through Website functions;
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interfere with another person's lawful use of the Website;
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infringe intellectual-property, privacy, or other legal rights;
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use Website content to create misleading representations about Soevalqi™ or its products; or
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use the Website in any manner prohibited by applicable law.
We may take reasonable steps to prevent or respond to prohibited activity.
CONTENT & INTELLECTUAL PROPERTY
Soevalqi™ Content
The Soevalqi™ name, branding, original written material, graphics, page designs, product presentation, photographs, visual elements, and other original Website content may be protected by copyright, trademark, and other intellectual-property laws.
Except where applicable law permits otherwise, Website content may not be copied, republished, modified, commercially exploited, distributed, or represented as your own without appropriate permission.
Ordinary personal browsing, sharing of Website links, and use reasonably necessary for shopping are permitted.
Third-Party Materials
Names, logos, trademarks, software, content, or other materials belonging to third parties remain the property of their respective owners.
Their appearance on the Website does not transfer any ownership rights to Soevalqi™ or Website users.
PRODUCT AND GENERAL WEBSITE INFORMATION
Website content is provided to help customers understand our store and products.
We make reasonable efforts to keep information useful and current, but website content may occasionally contain typographical, technical, display, specification, or other inadvertent errors.
Product photographs may also appear somewhat different depending on lighting, screens, device displays, and normal manufacturing variations.
Transaction-specific rights and obligations arising from a purchase are addressed separately in our Terms and Conditions.
PERSONAL-CARE INFORMATION
Certain Soevalqi™ products relate to personal care, grooming, oral care, or general home routines.
Unless expressly stated otherwise, Website content concerning these products is provided for general consumer information and is not intended to constitute professional medical advice, diagnosis, or treatment.
Customers should follow the applicable product instructions, warnings, and safety information.
THIRD-PARTY SERVICES
The Website may rely on or interact with independent third-party services.
These may include:
Payment services
Used to facilitate checkout or payment processing.
Shipping and fulfillment services
Used in connection with order delivery and logistics.
Hosting and ecommerce technology
Used to operate Website infrastructure and store functionality.
Analytics and advertising technology
Used, where applicable, to understand Website usage, advertising performance, attribution, or measurement.
External websites and social platforms
Links may occasionally direct users to services operated independently from Soevalqi™.
Third-party services may be governed by their own terms, privacy notices, security practices, and technical requirements.
We do not control independent third-party websites merely because a link to them appears on our Website.
PRIVACY & DATA
Our handling of personal information through the Soevalqi™ Website is described in our Privacy Policy.
Certain independent service providers may also process information in connection with their services according to their own privacy practices and applicable law.
Users should review available privacy information and controls where appropriate.
WEBSITE SECURITY
You must not attempt to test, bypass, disable, compromise, or interfere with Website security without authorization.
We may use reasonable technical and organizational measures to detect fraud, misuse, unauthorized access, malicious activity, or security threats.
However, no online service can be guaranteed to be completely secure.
If you believe you have identified a security issue involving the Website or your account, contact service@soevalqi.com.
WEBSITE AVAILABILITY
We aim to keep the Soevalqi™ Website reasonably accessible and functional.
However, access may occasionally be interrupted because of:
maintenance, updates, technical failures, hosting issues, security events, third-party service interruptions, network conditions, or other operational circumstances.
We may modify, maintain, restrict, suspend, or discontinue Website features where reasonably necessary for operational, security, technical, legal, or business reasons.
Continuous or uninterrupted Website availability is not guaranteed.
CHANGES & CORRECTIONS
We may update Website layouts, features, content, product information, technical functionality, or other online materials from time to time.
If we identify an inadvertent error, we may correct or update the affected Website information.
Any consequences relating specifically to an existing purchase will be handled under our Terms and Conditions, applicable store policies, and applicable law rather than this Website-use provision.
WEBSITE DISCLAIMER
To the extent permitted by applicable law, the Website is provided on an “as available” basis.
We do not guarantee that every Website feature will always be available, uninterrupted, completely error-free, or compatible with every device, browser, or network configuration.
Nothing in this section excludes warranties, rights, or protections that cannot legally be excluded.
RESPONSIBILITY & LIABILITY
To the maximum extent permitted by applicable law, Soevalqi™ and Shenzhen Muhuaheng Technology Co., Ltd. will not be responsible for indirect, incidental, special, or consequential losses arising solely from access to or use of the Website where such liability may lawfully be limited.
This Website-use limitation is not intended to remove liability that cannot legally be excluded or to restrict mandatory consumer rights relating to products or purchases.
Transaction-specific responsibilities are governed separately by the Terms and Conditions and applicable store policies.
SUSPENSION OR TERMINATION OF ACCESS
We may restrict, suspend, or terminate access to Website features when reasonably necessary because of:
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serious or repeated violations of these Terms of Use;
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suspected fraud or unlawful activity;
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security threats;
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unauthorized system access;
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abuse of Website functionality; or
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legal or regulatory requirements.
Where appropriate, restrictions may be limited to the affected account, feature, or functionality.
Provisions concerning intellectual property, liability, and other matters that by their nature should survive termination may continue to apply.
GOVERNING PRINCIPLES
These Terms of Use are intended to operate subject to applicable law.
Nothing in these Terms of Use is intended to remove mandatory rights or protections that cannot lawfully be waived or restricted.
Where a specific purchase is involved, the transaction is additionally governed by the applicable Terms and Conditions, store policies, and mandatory consumer-protection requirements.
UPDATES TO THESE TERMS OF USE
We may revise these Terms of Use when Website functionality, security practices, services, business operations, or legal requirements change.
The current version will be posted on this page together with its effective or revision date.
Continued use of the Website after an updated version becomes effective constitutes acceptance to the extent permitted by applicable law.
QUESTIONS ABOUT WEBSITE USE
Questions concerning Website access, accounts, content, intellectual property, privacy, or these Terms of Use may be directed to:
Soevalqi™
Owned and operated by Shenzhen Muhuaheng Technology Co., Ltd.
Owner: Xu Tao
Customer Support Email: service@soevalqi.com
Phone: +86 13985378167
Business Address:
Unit 3, Room 803, Xinfu Haoting
No. 3 Yangxia Avenue, Xinqiao Community
Xinqiao Subdistrict, Bao'an District
Shenzhen, China